Am writing to you after spotting your profile in the leading job portal, with the purpose of introducing to you a new position that I’m currently helping our client recruit for Cambodia .
WeBecome is a Singapore headquartered consulting and professional services company. We are looking for a “QoS Manager” to join our leading GSM Telecommunications client in CAMBODIA . If interested please send the CV to:recruit@webecome.com highlighting current and expected salaries. Details of the position written below:
PRINCIPAL ACCOUNTABILITIES:
1. Responsible for Over All Network Quality of Service
Main task is to Develop KPIs/counters reports for the network using equipment from all vendors (ALU/ Huawei). Must have strong traffic analytical skills for troubleshooting, able to define and customize E2E Qos Service Reports to Management.
He will be the main Interface with the Customer Service Team with regards to customer complaint resolution, management and complete follow up and reporting/escalation to management and vendor responsible.
His tasks includes Network Performance Monitoring of all related Network Elements in 2G and 3G, specifically familiar with ALU and Huawei Equipment.
The candidate should be familiar with all protocols and layers of Radio, BSS and Core Network 2G/3G as well as developing, administration and correction of Key Performance Indicators (KPIs) on BSC,BTS, TRX, RNC, NodeB, CP LoadA, GOS of MMC-MOC-MTC, LUP, Paging, MSCA/MSCB Handovers, TGRP, Signaling Load TX&RX SIF/SIO, SGSN, RA, PDP SR, etc...
He should be able to reflect the real network situation and GOS. He should also be able to help identify the causes and for detecting/fixing the problems in a very fast way that affects it. Must be an expert at extracting the counters of vendors(ALCATEL, HUAWEI) based on the triggering of counters in control channels 2G/3G via layer3 call message flow of 3GPP standard) in all Radio interfaces(Um, ABIS, A), (Uu, IUB, IUR, IU)etc. In charge of all related Traffic Measurements, capacity balancing and capacity upgrade recommendations.
a) Takes direction from Head of Planning and is Network Quality of Service performance focused and Customer Service resolution Oriented.
b) Able to work as a member of the Planning Team and support / interface with Operations and Radio Network Optimisation, Core , BSS and Transmission Teams .
d) Flexible and responsive to changing work patterns and demands.
e) Have management exposure with past experience in operating in a network environment.
f) Experience in setting up a new Quality of Service Management structure (resource and tools), guidelines and reporting processes.
Knowledge, Skills & Experience
10+ years of working experience in Telecommunications industry, preferably experience in Network Monitoring, Quality of Service and Network optimization.
Must be able to work in a high-pressure environment and interface to different teams.
Please send in your resume in the form of a word document immediately highlighting Current Salary & Expected Salary torecruit@webecome.com.
Regards,
We are the only people in this biz who say,
Yours Personally
Sheila R. Lorenzo, PHR
Sr. Recruitment Consultant
WeBecome.com (S) Pte. Ltd.
Mobile: +6590022574
WeBecome.Com (S) Pte Ltd
P.O.Box 744 , Marine Parade
Singapore 914409
Global Executive Search & Professional Services @ www.webecome.com
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